Rental Policy

Once your project and paperwork is set up with our accounting department, you may finalize your rental. We rent most props on a weekly basis. A one-week rental period is seven calendar days. For example, you can rent on Wednesday and return on the following Wednesday. We also offer a discounted 3-day rental at 40% off of the regular weekly rental rate. A $1000 minimum applies to the 3-day rental.

RATES

first week full price

second week half price*

third week half price*

fourth week free*

Rental prices are generally about 10-20% of our valuation of the item. For example, an item valued at $100 usually rents for $10-$20 for the first week. Our valuation is not negotiable. If you disagree with our valuation, you are free to choose another item.

*Multiple week discounts do not apply to any machine gun rentals from Weapons Dept.

PAYMENT/SECURITY DEPOSIT

We accept payment for rentals in cash, company checks, VISA, MasterCard and American Express. A required deposit (for customers with ISS accounts) is the amount of your production's insurance deductible (see below) or the full value of the rented props, whichever is less.

If you do not have an account with us, you'll need to leave a security deposit in the amount of the full valuation of the props rented, which we will keep if the props are damaged, lost, or destroyed. This can be your choice of a credit card authorization, a check which we will cash, or cash. Security deposits are fully refundable when the props come back on time, undamaged, and otherwise in the same condition as when they left.

PICK UP/DELIVERY/SHIPPING

Rented props may be picked up and returned during normal business hours, 8 a.m. to 6 p.m. (Pacific), Monday through Friday. Inquire with your sales associate for special weekend arrangements. We do not usually deliver, but special arrangements can always be made under urgent circumstances. We ship worldwide, via Fed Ex, UPS or counter to counter, if necessary. Shipping incurs extra charges unless billed directly to your carrier account.